Hi eyjuchiro,
Thanks for using Apple Support Communities. I see from your post that you're looking for your recent iCloud photos and videos.
There are a few possible causes for this type of situation, and you can use this resource to
Get help with iCloud Photos
:
Look for your missing photos and videos in the Recently Deleted album of your Photos app, and make sure that you sign in to iCloud with the correct Apple ID.
Any photos or videos you copy to your device through iTunes are not copied in iCloud Photos. To add your original, full resolution versions, follow these steps:
To upload original versions of your Mac library, click Photos > Preferences and turn on iCloud Photos.*
You can also use AirDrop to copy the photos from your computer to your iPhone, iPad, or iPod touch:
- Make sure that you're signed in with the same Apple ID on your computer and iOS device.
- Unlock your iOS device and turn on AirDrop.
- Open a new Finder window on your Mac and choose AirDrop in the sidebar.
- Drag the photos to the icon for the iOS device in the Finder window.
If you're using a PC, follow these steps to upload photos and videos to iCloud Photos:*
- Go to the Start screen.
- Click All Programs.
- Go to iCloud > iCloud Photos.
- Select Upload photos and videos.
- Select the photos that you want to upload.
Get help with iCloud Photos for your Windows PC.
iCloud Photos uploads photos and videos from your Mac System Library. Photos and videos that you keep outside of your System Library won't upload or update across your devices.
You can see if a photo or video has uploaded to iCloud when you open the Photos app and view your library in Moments. Your upload status is at the bottom of the menu. You can also find photos and videos from your Photos Library that haven't been uploaded to iCloud in a smart album on your Mac.
If you exceed your iCloud storage limit, photos and videos won't upload to iCloud and your library won’t stay up to date across your devices. To continue using iCloud Photos, upgrade your storage plan or reduce the amount of storage that you're using.
Reduce the storage for iCloud Photos by deleting photos and videos that you don't want to keep from your iOS devices or on iCloud.com. Your device will immediately remove any photos and videos that you delete and they won't be available for recovery in your Recently Deleted album.
If you're out of storage, your devices won't back up to iCloud, and new photos, videos, documents, and your information won't stay up to date.
As the steps above suggest, it's a good idea to
Use iCloud.com
to verify that all of your photos are available there:
You can use iCloud from anywhere by signing in to iCloud.com from a Mac or Windows web browser recommended in the Apple Support article System requirements for iCloud.
Go to iCloud.com, then sign in using the same Apple ID you used to set up iCloud.
Note: If you have web-only access to iCloud.com, you can only use Contacts, Notes, Pages, Numbers, Keynote, and Settings.
I hope the information I've provided helps. If you find the issue persists after you've reviewed and verified all of the above, that's when it will be best to
Contact Apple Support
for additional iCloud Photo Library assistance.
Take care.
