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My iPhone 5 won’t allow me to switch WiFi on - the switch is greyed out

I can’t switch on the WiFi switch in settings - it’s greyed out.

Posted on Oct 13, 2018 7:03 AM

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Question marked as Apple recommended

What about Bluetooth? Is it greyed out also? If so, most likely the radio chip in your phone has failed. If Bluetooth works that's less likely. Do some basic troubleshooting (stop if any of these fix the problem):


Posted on Oct 13, 2018 9:21 AM

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Question marked as Apple recommended

Oct 13, 2018 9:21 AM in response to francisfromjohannesburg

What about Bluetooth? Is it greyed out also? If so, most likely the radio chip in your phone has failed. If Bluetooth works that's less likely. Do some basic troubleshooting (stop if any of these fix the problem):


My iPhone 5 won’t allow me to switch WiFi on - the switch is greyed out

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