iPhone Xs Max wireless charging issue

https://support.apple.com/en-us/HT208078

https://support.apple.com/en-us/HT201569

I have also been experiencing an issue with wireless charging.

My phone will begin to charge when placed on the Qi pad for a few minutes, but when I return to check, it has somehow stopped charging. I tested to see if it was due to my phone playing white noise during the night, but I tested it with nothing running and it still stops charging after a few minutes.

My phone has also been finikey about CarPlay as well.

I feel your pain! I’ve had my iPhone XS Max for nearly 2 months and only this week it has developed a problem with the wireless charging where most of the time it doesn’t charge and the odd time it does I have to fiddle about with it. I know it’s not charging pad related aswell as I tried a family members brand new iPhone XR and it worked fine. I wonder if it’s related to the most up to date IOS 12.1 as i only updated to it about a week ago and that is around when the problems started occurring.

jwrose wrote:

Hello!

I've had my iPhone Xs Max (256 mb, Verizon) for nearly 3 weeks. Once each week I've had to restart my phone in order for wireless charging to continue to work. I have two Qi chargers, so I know the issue is phone specific. As soon as I restart the phone, both chargers will charge the phone without issue. I experienced this with iOS 12 and iOS 12.0.1. Anyone else experiencing this?

Thanks!

What did they tell you at the Apple Store?

I’ve just got an iPhone XS Max and the wireless charger worked when I first tried it but no longer worked 6 hours later. The only thing that happened inbetween was a software update. Has anyone else had this problem again. Has the latest software update stopped wireless charging from working?

Same problem here with an XS Max. Powering down and back up has corrected the problem for now. Would like to know if there is any information as to whether Apple is addressing this problem with an iOS update. I am currently running iOS 12.1.2.

Weirdly enough, I purchased my phone in September and it has worked flawlessly (I did switch to wireless charging in December though), I have had software updates which involved restarts, however today I attached the device to the wireless charger and nothing happened. I had to restart it for the wireless to start working. I am on 12.1.2. It has not been restarted since the last round of updates, iPhone XS Max 256GB.

I have this exact problem. I am running iOS 12.1.4 and Wireless Charging will not work unless I place the phone on the wireless charging pad and turn the phone off and back on.... It works but it is a nuisance and shouldn't happen on phones so expensive. My husband has the same phone purchased on the same day and has no issues so I know it is not any of the 3 wireless charging pads I have. Hopefully Apple will fix it soon.

I purchased my iPhone Xs and Belkin Charger in December 2018. Wireless charging worked until March and then stopped. Took the Belkin Charger into a CarPhone Warehouse who helpfully checked that it would charge on their Belkin demonstrator charger. It successfully recharged after a reboot. I took my iPhone home and despite several re-boots it failed to charge. Thinking it was the charger I returned it to Belkin who replaced it under warranty. My iPhone still refuses to charge even following an update of iOS to 12.2. Does Apple know if this is a known hardware or software problem as I do not want a fruitless 60 mile trip to my nearest Apple store?

No reply from Apple huh? I’m having the same problem.

Am on 12.1.3 and since i did this update earlier today, i have not been able to charge my iphone XS Max wirelessly, after reading here, i found that restarting the iphone allows it to charge again.

apple, any response....?

Thanks for your feedback!

YES JUST TURN YOUR PHONE OFF COMPLETELY

THEN TURN BACK ON

WIRELESS CHARGING ENABLED