New App is frozen

Question

I just purchased a new App and it is completely frozen, wont work at all. What should I do?

Posted on Oct 14, 2018 10:12 AM

Reply

Answer 1

Top-ranking reply

Level 10

181,074 points

delete it and reinstall it

Reply

Answer 2

Level 10

209,898 points

If it is an Apple App (made by Apple), tell us the exact app's name and we'll try to help you.

If it is a 3rd party App (distributed by Apple), contact the developer's support team and ask them.

Regards

Giulio

Reply

Similar questions