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iPad and iPhone won’t synch texts

iPad and iPhone won’t synch texts, even though settings are correct, according to T-Mobile and friends

Posted on Oct 14, 2018 3:34 PM

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Question marked as Best reply

Posted on Oct 16, 2018 10:19 AM

Hello DrinaF,


Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with messages in the Messages app on your iPhone and iPad not showing the same messages. To help with this issue, please restart your devices as iOS clears cached data and does other system optimizations when you turn your devices off and on. Then make sure you have followed these steps to turn on this Continuity feature with these steps:

Set up SMS and MMS messaging

Use this feature with any Mac, iPhone, iPad, or iPod touch that meets the Continuity system requirements. Make sure that your devices are set up as follows:

  • Each device is signed in to iCloud with the same Apple ID.
  • On iPhone, go to Settings > Messages > Send & Receive. Make sure that the Apple ID at the top of the screen is the same Apple ID that you're using for iMessage on your other devices. Add a check to your phone number and email address, so that you can be reached by iMessage at both. Do the same on your iPad or iPod touch.
  • On iPhone, go to Settings > Messages > Text Message Forwarding, then choose which devices to allow to send and receive text messages from this iPhone. If you're not using two-factor authentication for your Apple ID, a verification code appears on each of your other devices: enter that code on your iPhone.
  • On Mac, open Messages, then choose Messages > Preferences. Click Accounts, then select your iMessage account. Make sure that the Apple ID shown here is the same Apple ID that you're using on your other devices. Add a check to your phone number and email address.

Use SMS and MMS messaging

User uploaded file

To use this feature, just start conversations as normal in the Messages app on any of your devices. You can also start a conversation by clicking a phone number in Safari, Contacts, Calendar, or other apps that detect phone numbers. All of your incoming and outgoing messages appear on all of your devices. Learn more about forwarding SMS/MMS messages from your iPhone to an iPad, iPod touch, or Mac.

User uploaded file


With Instant Hotspot, the Personal Hotspot on your iPhone or iPad (Wi-Fi + Cellular) can provide Internet access to a Mac, iPhone, iPad, or iPod touch without requiring you to enter the password on those devices.



Restart your iPhone, iPad, or iPod touch ​
Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch


Cheers!
1 reply
Question marked as Best reply

Oct 16, 2018 10:19 AM in response to DrinaF

Hello DrinaF,


Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with messages in the Messages app on your iPhone and iPad not showing the same messages. To help with this issue, please restart your devices as iOS clears cached data and does other system optimizations when you turn your devices off and on. Then make sure you have followed these steps to turn on this Continuity feature with these steps:

Set up SMS and MMS messaging

Use this feature with any Mac, iPhone, iPad, or iPod touch that meets the Continuity system requirements. Make sure that your devices are set up as follows:

  • Each device is signed in to iCloud with the same Apple ID.
  • On iPhone, go to Settings > Messages > Send & Receive. Make sure that the Apple ID at the top of the screen is the same Apple ID that you're using for iMessage on your other devices. Add a check to your phone number and email address, so that you can be reached by iMessage at both. Do the same on your iPad or iPod touch.
  • On iPhone, go to Settings > Messages > Text Message Forwarding, then choose which devices to allow to send and receive text messages from this iPhone. If you're not using two-factor authentication for your Apple ID, a verification code appears on each of your other devices: enter that code on your iPhone.
  • On Mac, open Messages, then choose Messages > Preferences. Click Accounts, then select your iMessage account. Make sure that the Apple ID shown here is the same Apple ID that you're using on your other devices. Add a check to your phone number and email address.

Use SMS and MMS messaging

User uploaded file

To use this feature, just start conversations as normal in the Messages app on any of your devices. You can also start a conversation by clicking a phone number in Safari, Contacts, Calendar, or other apps that detect phone numbers. All of your incoming and outgoing messages appear on all of your devices. Learn more about forwarding SMS/MMS messages from your iPhone to an iPad, iPod touch, or Mac.

User uploaded file


With Instant Hotspot, the Personal Hotspot on your iPhone or iPad (Wi-Fi + Cellular) can provide Internet access to a Mac, iPhone, iPad, or iPod touch without requiring you to enter the password on those devices.



Restart your iPhone, iPad, or iPod touch ​
Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch


Cheers!

iPad and iPhone won’t synch texts

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