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ipad remote management

I am managing 60 ipads for use in an educational setting and have them enrolled in a MDM system using Configurator 2. It is very common for IOS upgrades to fail in one way or another requiring individual re-preparation and updating. With the update to IOS12.01 a new problem has presented itself where some units fail to be configured with an error message indicating that the host server could not be found. The problem units have a wifi connection and only a handful have failed to progress when all the other have succeeded. I can skip the configuration step but need to complete this before they can be used. Why is this happening and how can I fix it?

iMac with Retina 5K display, macOS Mojave (10.14)

Posted on Oct 14, 2018 6:05 PM

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Posted on Oct 16, 2018 3:57 PM

Education Customers

Support: 1-800-800-2775

Sales: 1-800-780-5009

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ipad remote management

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