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someone has managed to hack in to my iphone 6s. how do i get them off without losing my data?

IOS 12

iPhone 6s

Changing passwords but it doesn’t work

Not sure how they’re able to hack my phone and how to trace it back to individual

Posted on Oct 14, 2018 6:38 PM

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Question marked as Best reply

Posted on Oct 15, 2018 1:49 PM

If your iOS device is not jailbroken it can not be hacked


if your provider is telling you your device IP address is from another device that's not how an IP address works. They would need to identify the Media Access Controller (MAC) address and verifiy Apple changed the series of their own on the first three octets of their own address. So who is telling you this?


if you think your Apple ID has been compromised see this link:

https://support.apple.com/en-us/HT204145


You may wish to change your Apple ID log/pass with a complex password you don’t use for anywhere else.

If you share the same or similar log/pass combo with another service (e.g. social media, bank, email, etc.) and that service is compromised then anyone with that information simply needs to try the same combo elsewhere


To change your Apple ID password see this link:

https://support.apple.com/en-ca/KM205079


To Change the Email associated with your Apple ID see this link:

https://support.apple.com/en-us/HT202667

5 replies
Question marked as Best reply

Oct 15, 2018 1:49 PM in response to krystalfromcamden

If your iOS device is not jailbroken it can not be hacked


if your provider is telling you your device IP address is from another device that's not how an IP address works. They would need to identify the Media Access Controller (MAC) address and verifiy Apple changed the series of their own on the first three octets of their own address. So who is telling you this?


if you think your Apple ID has been compromised see this link:

https://support.apple.com/en-us/HT204145


You may wish to change your Apple ID log/pass with a complex password you don’t use for anywhere else.

If you share the same or similar log/pass combo with another service (e.g. social media, bank, email, etc.) and that service is compromised then anyone with that information simply needs to try the same combo elsewhere


To change your Apple ID password see this link:

https://support.apple.com/en-ca/KM205079


To Change the Email associated with your Apple ID see this link:

https://support.apple.com/en-us/HT202667

someone has managed to hack in to my iphone 6s. how do i get them off without losing my data?

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