Internet connection OK but browsers won't work

Hello! I have a Mac mini and added a Netgear AC1750 modem router. I'm able to connect to the Internet and check email, but none of the three browsers I've tried will connect me to websites. Any suggestions? Thanks.

Mac mini, macOS High Sierra (10.13.6)

Posted on Oct 15, 2018 5:33 AM

Reply
4 replies

Oct 16, 2018 7:18 AM in response to alanfromparkville

The window I showed was from About This Mac which you can access from the Apple menu top left Apple icon. The first selection under the Apple then system report bottom of screen.

To check what channel your router is transmitting on you have to go into your router settings and find it. I have a TP-Link router and here is what channel I am transmitting on the 5 Ghz band.

User uploaded file

If you are connected by ethernet than just check Network in System Preferences and it will show by the green dot if that is the method of connectivity, which is the exact way I am connected.

User uploaded file

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Internet connection OK but browsers won't work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.