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old apple id

I am trying to update some apps in appstore. I am asked to login to an old apple id (can't change the id). I found the pw for the old id but when I enter it, I am told the apple id does not exist! ??? How can I remedy this perplexing problem?

iPhone 6, iOS 12.0.1

Posted on Oct 15, 2018 9:48 AM

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Posted on Oct 15, 2018 9:53 AM

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide

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old apple id

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