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User profile for user: Aikenzhe
Aikenzhe Author
User level: Level 1
9 points

Can't download a music to my phone from Apple music

Hello, my name is Aikenzhe. Since 2015 I'm using an Apple products. But today I can't download the music for offline listening. Fox example, I added one music to my library, but can't dowload it. Why? There is a lot of place on my Iphone storage. I could listen offline and could download all musics before. I guess I started to use an apple music from 2017 year, I'm not remember correctly. Please, help me. What's going on?

iPhone 6 Plus, iOS 12.0.1

Posted on Oct 15, 2018 11:40 PM

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
139,812 points

Posted on Oct 16, 2018 2:32 AM

Force-quit your Music app, and restart your device. Also try changing to be better Wi-Fi network, or better location for cellular reception.


How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support

Restart your iPhone, iPad, or iPod touch - Apple Support

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
139,812 points

Oct 16, 2018 2:32 AM in response to Aikenzhe

Force-quit your Music app, and restart your device. Also try changing to be better Wi-Fi network, or better location for cellular reception.


How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support

Restart your iPhone, iPad, or iPod touch - Apple Support

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

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Can't download a music to my phone from Apple music

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