Keychain on Ipad

Hi All,


My daughter, who is 10, has an iPad. It is running on ios 12.0.1


Recently, whilst checking the settings, I noticed that under 'passwords & Accounts / Website & App Passwords' all of my personal passwords are stored, presumably through my Keychain


The set up we have, is my daughter has an Apple child account and we use Family Sharing, with me as the Organiser.


Is there a way to stop my Keychain being linked to my daughters iPad/Account?


hope the above makes sense.


Cheers

iPad Air Wi-Fi, iOS 12.0.1

Posted on Oct 16, 2018 5:38 AM

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Question marked as Top-ranking reply

Posted on Oct 17, 2018 3:18 AM

One final thought before you resolve yourself to seeking help, if needed, from Apple Support...


If you are confident that the keychains are now fully independent of eachother (as your tests now suggest) then you could simply delete all the account information that you don’t require from your daughters iPad. Simple - all done!


If you set-up the iPad using your own AppleID, prior to creating an AppleID and associated iCloud account for your daughter, it is likely that you created a situation whereby the two keychains were inadvertently merged - prior to your devices becoming independent of eachother. Having completed initial setup using your credentials, a copy of your keychain will have existed on this iPad. The merge is likely to have occured when you logged-out of your own iCloud account on your [about to be] daughters iPad - and you chose to “save“ a local keychain during the iCloud log-out process; when subsequently logging-in with your daughters AppleID/iCloud account on this iPad, the locally-saved keychain (containing your data) was merged with you daughters new iCloud account - hence your data appearing where it was not expected.


I hope you will be able to make some useful sense of this explanation. Good luck.


LP

9 replies
Question marked as Top-ranking reply

Oct 17, 2018 3:18 AM in response to LotusPilot

One final thought before you resolve yourself to seeking help, if needed, from Apple Support...


If you are confident that the keychains are now fully independent of eachother (as your tests now suggest) then you could simply delete all the account information that you don’t require from your daughters iPad. Simple - all done!


If you set-up the iPad using your own AppleID, prior to creating an AppleID and associated iCloud account for your daughter, it is likely that you created a situation whereby the two keychains were inadvertently merged - prior to your devices becoming independent of eachother. Having completed initial setup using your credentials, a copy of your keychain will have existed on this iPad. The merge is likely to have occured when you logged-out of your own iCloud account on your [about to be] daughters iPad - and you chose to “save“ a local keychain during the iCloud log-out process; when subsequently logging-in with your daughters AppleID/iCloud account on this iPad, the locally-saved keychain (containing your data) was merged with you daughters new iCloud account - hence your data appearing where it was not expected.


I hope you will be able to make some useful sense of this explanation. Good luck.


LP

Oct 17, 2018 1:27 AM in response to Derbychap

Due to the complexities associated with family/child/organiser accounts, you would be best advised to contact Apple Support directly. A short conversation with an Apple Support Agent will likely guide you to resolution - plus, if any back-end support is needed, they should be able to get this organised very quickly. I would be uncomfortable providing futher advice that might cause loss of your keychain - which, I assume, contains account information that you might have difficulty re-creating.


Possibly the best mechanism to initiate contact with Apple Support would be to install the Apple Support App on your own iPad. From here, at the bottom of the screen, select Get Support, then from More Topics choose AppleID and iCloud, then iCloud Questions and Troubleshooting. You should now be presented with the option to schedule a call with an agent. You’ll be assigned a case that can be managed from the Apple Support App.


If you do approach Apple Support, please report back your experience and any steps taken to resolve this issue; this information may be helpful to others.

Oct 16, 2018 8:10 AM in response to LotusPilot

Hi LotusPilot,


Nothing is a dumb question to me! I appreciate you replying.


I'm pretty sure the iPad is fully logged in with my daughters account.

Her account backs up to iCloud

iTunes, I will double check on but when she wants an app I have to verify on one of my devices

She sends and receives Messages to her ID and uses her ID to Facetime


If there is something else I should check please let me know

Oct 17, 2018 12:55 AM in response to LotusPilot

Hi LotusPilot,


Thank you for this information.

I did a test and deleted a password from my daughters iPad, checked my iPhone and the password is still there.

I then deleted a different password from my iPhone and it didn't delete on my daughters iPad.

So, this would suggest that neither are linked.


Now though, I have another problem. I tried to follow your instructions to purge the keychain on the iPad but I'm unable to sign out. 'Sign Out' is greyed out with a message saying 'Sign-out is not available due to restrictions'

I turned off all 'Content & Privacy Restrictions' but it made no difference. Any thoughts?

Oct 19, 2018 9:30 AM in response to Derbychap

Hi LotusPilot,


I had a chat with Apple Support today. Spoke to a really helpful advisor.


So, the reason I couldn't sign my daughters ID out of the iPad is a bit of a glitch.

As I have restrictions set up on the iPad due to my daughters age, it also stops her from being able to sign out. Which is probably a good thing. The glitch appears when I disable the restrictions, it doesn't reinstate the ability to sign out.

To get the sign out option back I had to 'reset' the iPad.

This isn't a big issue as the only things I have noticed to have lost are

1, WiFi code but easily reinstated

2, Finger print and lock codes, bit more hassle but not the end of the world


Cheers

Oct 17, 2018 12:43 AM in response to Derbychap

Okay, once you have checked that your AppleID is not used for any services on your daughters iPad, you could try to purge the keychain - however, you should be conscious that this procedure is likely to wipe any credentials (if any) that relate to your daughter. If this is likely to be an issue, then it would be advisable to manually verify/copy, onto paper, any website/account details that you need to save from the local keychain on her iPad before proceeding further.


The significance of ensuring that your AppleID is not used for any services on your daughters iPad is that, with update to to iOS12, there have been reports of information (specifically messages) being combined between users that have shared an AppleID. That said, yours is the first report that I have seen myself that relates to possible merging of keychains.


If/when ready to proceed, attempt to log-out from iCloud on your daughters iPad; when asked if you want to save a local copy of the keychain, you should answer no; this should flush your local (but encrypted) keychain from the iPad.


After waiting for a minute or so, you can log-in to iCloud on your daughters iPad with her AppleID; your daughters cloud-data should re-sync. Assuming that your daughter's AppleID is not logged-in on another device, then no keychain data should exist in the cloud or on the iPad (as we didn't save a local copy when logging-out of iCloud).


If data from your keychain seems to re-appear, it is worth exploring the possibility that you inadvertently merged both keychains at some point. This can be verified by creating a new credential for a website on your daughters iPad; if the new account can be seen within the keychain on her iPad - but not yours - then the keychains are independent. If this is happens - and you're certain that her keychain is now independent of your own - then you can manually delete unwanted entries from your daughters keychain.


If it transpires that a keychain merge has occurred, we can discuss the mechanics of how this may have happened.


If your keychain content somehow remains linked with your daughter AppleID, you should contact Apple Support for advice. Your keychain contains private information that should not be exposed beyond your own account - it is not shared with other accounts.

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Keychain on Ipad

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