I can't sign in App Store and iTunes with my Apple ID

I can't sign in App Store and iTunes with my Apple ID.


Could you please let me know how to solve this problem.


Looking forward to hearing from you soon.


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MacBook Air, OS X Yosemite (10.10.5)

Posted on Oct 16, 2018 11:59 AM

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Question marked as Top-ranking reply

Posted on Oct 16, 2018 5:10 PM

Are you getting the verification code so that you can sign in? See if this helps.


Apple ID - Get a verification code and sign in with two-factor authentication


If you see a password box, enter the password (ABC) followed by the code (123) or ABC123.


If you don’t see a password box, try selecting a different preference pane, and then go back to the iCloud pane to see if you get a password box.

2 replies
Question marked as Top-ranking reply

Oct 16, 2018 5:10 PM in response to l.zalgeviciute

Are you getting the verification code so that you can sign in? See if this helps.


Apple ID - Get a verification code and sign in with two-factor authentication


If you see a password box, enter the password (ABC) followed by the code (123) or ABC123.


If you don’t see a password box, try selecting a different preference pane, and then go back to the iCloud pane to see if you get a password box.

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I can't sign in App Store and iTunes with my Apple ID

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