I have tried to log in to my email account using the apple "mail" application. I changed the password at the Xfinity web site but no matter what I do It will not accept any password, old or new, it continues to say "unable to verify account name or password".
This has been going on intermittently for several months and my workaround was to simply reboot the Mac.
However it didn't work this time for some reason.
any ideas???
You are welcome. It would be listed under Comcast, not mail. Try deleting the account and adding it back. If you have emails you want to save, as a safety precaution/backup, select the mailbox, then Mail/Mailbox/Export Mailbox.
Try deleting the password from Keychain Access and resetting it in System Preferences/Internet Accounts.
that might be a good idea, however when i opened up Keychain access there was no "mail" password to delete.
but thanks for your suggestion
Cant connect to the account "Comcast"
