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How do I get a refund for cyberghost?

I bought Cyberghost through the Apple store last week. It doesn’t seem to function well and drops out a lot. I’ve cancelled the subscription, and would like a refund. But when I go to the report a problem page and choose the having issues option, it says I must contact the app developer. I’ve already emailed them, and they say I can only get a refund from Apple. So I’m going in circles, maybe I’ve missed something obvious.

Does anyone know how to get a refund for a third party app?

iPad Pro Wi-Fi

Posted on Oct 17, 2018 1:50 AM

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Question marked as Apple recommended

Use the link that I gave to contact iTunes Support, or you could try this form : https://www.apple.com/emea/support/itunes/contact.html

Posted on Oct 17, 2018 2:51 AM

6 replies

How do I get a refund for cyberghost?

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