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I downloaded an app that charged me and it wont work

So today i downloaded an app that charged me 10US$ and when i tried it it doesnt work, is there any chance i could get my money back?

iPhone 6s, iOS 12.0.1

Posted on Oct 17, 2018 5:34 PM

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Posted on Oct 17, 2018 8:57 PM

If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide



1 reply
Question marked as Best reply

Oct 17, 2018 8:57 PM in response to luisaalvdo

If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide



I downloaded an app that charged me and it wont work

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