I've cracked the screen on my 2015 Macbook Pro Retina and I still have another year of my apple care, I am wondering if its just the $99 replacement fee with the coverage or if I have to pay the full price for the repair. This will outcome where I go for my service. Also this is in Ontario CAD if anyone here has had a pro retina screen replaced under coverage??
Thanks so much 🙂
MacBook Pro with Retina display, macOS Sierra (10.12.6)
Welcome to the Apple Support Communities!
I'm sorry to hear you cracked the screen on your Mac. I would recommend making an appointment to have an Apple Genius or AASP inspect your MacBook Pro and provide you with your options. They won't be able to quote a price until they've had a chance to look at it. Click on the "Service and Support" section of the resource below to find one near you.
Find Locations - Service - Apple Stores and Apple Authorized Service Providers
Take care.
Apple Care+ will cover accidental damage. Not Apple Care.
If you have AppleCare+ it will cover a large portion of accidental damage.
https://www.apple.com/support/products/mac.html
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/
check warranty https://checkcoverage.apple.com/
AppleCare+ (similar for iPhone and iPad, each incident of accidental damage) for Mac will carry its own price tag. Screen damage or “external enclosure damage” will run $99 per incident, while other damage, including water damage, will run $299. Users receive coverage of two incidents under AppleCare+, and after the two incidents have been used up, out-of-warratny replacement rates will apply
Is my cracked screen covered by apple care?
