I have continuously attempted to sign into my iCloud with my Apple ID, I know all of my information is correct but the red print above keeps appearing. I'm not sure how to proceed. I need to sign in with my ID so I can update my computer. Please help!
MacBook Air
You have opened system preferences - internet accounts and in case selected the i cloud account and deleted only iCloud account then see the procedure .
Open system preferences , click on internet accounts , select the iCloud account and click on subtract sign a pop window appears do you want to keep a copy of your iCloud data on this Mac before signing out ? Two options will be shown ( a ) cancel ( b ) keep a copy , so click on keep a copy .
The boxes iCloud Drive , contacts , calendars , reminders are checked by default - so click on keep a copy .Immediately click on stop updating and continue , a pop up window will appear are you sure you want to stop updating and continue with sign out ( any documents not updated to iCloud Drive , will be moved to a folder named “ iCloud Drive archive in your home folder on this Mac ) so don’t click on “ cancel “ but continue to sign out .
( 1 ) Delete from Mac ( 2 ) cancel ( 3 ) keep on Mac .So its optional you can select keep on Mac or click on delete from Mac ( as some users write down the safari passwords in a safe place and they can autofill it again . )
It will prompt enter the Apple ID password the Apple ID address will be already written in the field , so enter your Apple ID password and click on next , a small circle will rotate , be patient .
In the internet account side bar the iCloud account will be inactive , after a while a pop up window appears do you want to merge , contacts , calendars , reminders and safari with iCloud , so click on merge .
Again after a short while a pop up window appears enter your Apple ID and password so enter the password and click on ok .
A pop up window appears to set up iCloud Keychain on this Mac , request approval from one of your other devices , using iCloud Keychain .
( a ) use code ( b ) cancel ( c ) request approval so click on use code .
Enter your six digit iCloud keychain code and click on next a sms will come to the trusted mobile number , enter your iCloud verification code that appeared in the mobile on a pop up window appeared again on the Mac and click on ok .
The keychain box will get checked , after some time option button will appear in front of it , wait for few minutes , check the box of Siri , also the box of iCloud Drive is checked , click on option button in front of it and check the box of desktops and documents it will show setting up ( a small circle will rotate ) and click on done .
Click on option button in front of keychain box your trusted country code and trusted mobile number is written .
Note : you have to be very patient when the boxes are checked , and it will take time as the apps are still configuring and running in the background .
You don’t need to sign with Apple ID and password in the location of system preferences and then click on iCloud .
Finally iCloud account is set up in system preferences - internet accounts .
................................................................................ ................................................................................ ................................................................................ .................................................
If you have deleted both your gmail account and iCloud account from the internet account then see the steps .
If you delete both web mail account ( say gmail account ) and iCloud mail account from system preferences > internet accounts .
( a ) when you select web mail account and click on minus sign , it will prompt are you sure you want to delete the account ( 1 ) cancel ( 2 ) ok and you click on ok the account will be deleted .
( b ) And if you delete iCloud account ( 1 ) do you want to keep a copy of your iCloud data on this Mac before signing out ?
Cancel , keep a copy , so click on keep a copy .
Do you want to keep a copy of your safari passwords on this Mac ?
( 1) delete from Mac .
( 2 ) cancel
( 3 ) keep on this Mac .
So , click on keep on this Mac .
It will prompt to enter Apple ID password to turn off find my Mac , so enter and click on continue .
Do you want to keep a copy of your iCloud data on this Mac before signing out ?
If you don’t keep a copy , your data will be removed from this Mac but will still be available on other devices using iCloud .
( a ) the box for iCloud Drive is checked ( b ) the box for contacts is checked .
Now , open apple mail application , choose a mail account provider and select google click on continue , enter your web mail address and password and click on next , check the boxes of mail , contacts , calendars , notes and click on done .
The gmail account has been set and mails will start downloading .
Open system preferences and click on iCloud , a pop up window will appear iCloud lets you access your music , photos , contacts , calendars and more on your devices , automatically .
Sign in with your Apple ID and click on next and enter your Apple ID password .
( a ) check the box of use iCloud for your documents and data
( b ) use find my Mac
( 1 ) back ( 2 ) next so click on next .
A pop up window will appear allow find my Mac to use the location of this Mac
( 1 ) not now ( 2 ) allow so click on allow .
You have to enter your Apple ID password to set up iCloud Keychain and click on ok .
A pop up window will appear to set up iCloud Keychain on this Mac , request approval from one of your devices using iCloud Keychain .
( 1 ) use code
( 2 ) cancel
( 3 ) request approval
So , click on use code .
Enter your iCloud security code and enter the iCloud verification code sent to your trusted mobile and click on ok .
After some time , the box for keychain in iCloud will get checked , also check the box of Siri and make sure back to my Mac is always unchecked .
So , both web mail account and iCloud account are configured .
You have opened system preferences - internet accounts and in case selected the i cloud account and deleted only iCloud account then see the procedure .
Open system preferences , click on internet accounts , select the iCloud account and click on subtract sign a pop window appears do you want to keep a copy of your iCloud data on this Mac before signing out ? Two options will be shown ( a ) cancel ( b ) keep a copy , so click on keep a copy .
The boxes iCloud Drive , contacts , calendars , reminders are checked by default - so click on keep a copy .Immediately click on stop updating and continue , a pop up window will appear are you sure you want to stop updating and continue with sign out ( any documents not updated to iCloud Drive , will be moved to a folder named “ iCloud Drive archive in your home folder on this Mac ) so don’t click on “ cancel “ but continue to sign out .
( 1 ) Delete from Mac ( 2 ) cancel ( 3 ) keep on Mac .So its optional you can select keep on Mac or click on delete from Mac ( as some users write down the safari passwords in a safe place and they can autofill it again . )
It will prompt enter the Apple ID password the Apple ID address will be already written in the field , so enter your Apple ID password and click on next , a small circle will rotate , be patient .
In the internet account side bar the iCloud account will be inactive , after a while a pop up window appears do you want to merge , contacts , calendars , reminders and safari with iCloud , so click on merge .
Again after a short while a pop up window appears enter your Apple ID and password so enter the password and click on ok .
A pop up window appears to set up iCloud Keychain on this Mac , request approval from one of your other devices , using iCloud Keychain .
( a ) use code ( b ) cancel ( c ) request approval so click on use code .
Enter your six digit iCloud keychain code and click on next a sms will come to the trusted mobile number , enter your iCloud verification code that appeared in the mobile on a pop up window appeared again on the Mac and click on ok .
The keychain box will get checked , after some time option button will appear in front of it , wait for few minutes , check the box of Siri , also the box of iCloud Drive is checked , click on option button in front of it and check the box of desktops and documents it will show setting up ( a small circle will rotate ) and click on done .
Click on option button in front of keychain box your trusted country code and trusted mobile number is written .
Note : you have to be very patient when the boxes are checked , and it will take time as the apps are still configuring and running in the background .
You don’t need to sign with Apple ID and password in the location of system preferences and then click on iCloud .
Finally iCloud account is set up in system preferences - internet accounts .
................................................................................ ................................................................................ ................................................................................ .................................................
If you have deleted both your gmail account and iCloud account from the internet account then see the steps .
If you delete both web mail account ( say gmail account ) and iCloud mail account from system preferences > internet accounts .
( a ) when you select web mail account and click on minus sign , it will prompt are you sure you want to delete the account ( 1 ) cancel ( 2 ) ok and you click on ok the account will be deleted .
( b ) And if you delete iCloud account ( 1 ) do you want to keep a copy of your iCloud data on this Mac before signing out ?
Cancel , keep a copy , so click on keep a copy .
Do you want to keep a copy of your safari passwords on this Mac ?
( 1) delete from Mac .
( 2 ) cancel
( 3 ) keep on this Mac .
So , click on keep on this Mac .
It will prompt to enter Apple ID password to turn off find my Mac , so enter and click on continue .
Do you want to keep a copy of your iCloud data on this Mac before signing out ?
If you don’t keep a copy , your data will be removed from this Mac but will still be available on other devices using iCloud .
( a ) the box for iCloud Drive is checked ( b ) the box for contacts is checked .
Now , open apple mail application , choose a mail account provider and select google click on continue , enter your web mail address and password and click on next , check the boxes of mail , contacts , calendars , notes and click on done .
The gmail account has been set and mails will start downloading .
Open system preferences and click on iCloud , a pop up window will appear iCloud lets you access your music , photos , contacts , calendars and more on your devices , automatically .
Sign in with your Apple ID and click on next and enter your Apple ID password .
( a ) check the box of use iCloud for your documents and data
( b ) use find my Mac
( 1 ) back ( 2 ) next so click on next .
A pop up window will appear allow find my Mac to use the location of this Mac
( 1 ) not now ( 2 ) allow so click on allow .
You have to enter your Apple ID password to set up iCloud Keychain and click on ok .
A pop up window will appear to set up iCloud Keychain on this Mac , request approval from one of your devices using iCloud Keychain .
( 1 ) use code
( 2 ) cancel
( 3 ) request approval
So , click on use code .
Enter your iCloud security code and enter the iCloud verification code sent to your trusted mobile and click on ok .
After some time , the box for keychain in iCloud will get checked , also check the box of Siri and make sure back to my Mac is always unchecked .
So , both web mail account and iCloud account are configured .
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
Help Please!
