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iCloud Overwrites iTunes - can’t sync to iPhone.

Hi Team,


I’ve been battling this for months, trying over and over and not having my music with me is a big burden as it’s a big part of me!


I had my computer wiped and given some love a few months ago. I reloaded everything, copied my iTunes folder onto an external and everything loaded my iTunes exactly as was except a lot of greyed out Apple Music tracks that appeared to just need to connect to the cloud to become available.


But every time I let iCloud update upon connecting to the internet it essentially wipes music from the computer files, overwrites the library with missing music and is nothing like it should be. It eventually then synced my phone to replicate this and I only have very outdated varieties of my library on it.


I kept my copy of iTunes content on a different drive so I’ve been deleting and copying a copy over and over trying to experiment and make my iTunes library stay how it should and to my phone but months of trying everything has lead to nothing.


I don’t know what to do and it’s annoying me to tears, iCloud just keeps destroying my iTunes library and majority of Apple Music disappears and the library conforms to whatever iCloud thinks it should be.


I have thousands upon thousands of songs, a decade of building my iTunes library and I don’t wish to lose my history and be forced to start fresh and download everything one by one.


Please help.

Posted on Oct 18, 2018 7:01 PM

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Question marked as Apple recommended

See Open a different iTunes Library file or create a new one - Apple Support. Create a new empty library. Enable iCloud Music Library. Let it populate with everything that is currently in the cloud. Review that, delete anything you don't want. Conversely add back what you want that is currently missing using either copies of your local files if you have them, or Apple Music if you don't. Note that Apple Music tracks can only be downloaded into a library. You cannot import locally saved copies of the files, iTunes will discard them.


tt2

Posted on Oct 19, 2018 1:46 PM

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1 reply
Question marked as Apple recommended

Oct 19, 2018 1:46 PM in response to jray94

See Open a different iTunes Library file or create a new one - Apple Support. Create a new empty library. Enable iCloud Music Library. Let it populate with everything that is currently in the cloud. Review that, delete anything you don't want. Conversely add back what you want that is currently missing using either copies of your local files if you have them, or Apple Music if you don't. Note that Apple Music tracks can only be downloaded into a library. You cannot import locally saved copies of the files, iTunes will discard them.


tt2

iCloud Overwrites iTunes - can’t sync to iPhone.

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