3D Touch on iPhone XS Max not working with Apple Leather Case

I have an Apple iPhone XS Max. I installed an Apple leather case and now the 3D Touch feature is not responding. I tried adjusting the sensitivity to no avail. It works when I take the case off. Is anyone else having this problem? Is there an update pending to fix this issue?

Posted on Oct 19, 2018 6:16 PM

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4 replies

Oct 19, 2018 6:42 PM in response to ckuan

Exactly... I don’t understand it either. I have no screen protector but somehow with the case on the back it renders the screen feature unusable.. it is an Apple case so I don’t get it. I am just curious if anyone else is having this issue. The case doesn’t seem to be touching the screen edge but sure enough, when I take the case off it works like normal.

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3D Touch on iPhone XS Max not working with Apple Leather Case

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