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Apple Music not opening

Hi my Apple Music app has crashed, I have attempted to delete and reinstall. Still will not open. When attempting to press on the music app it produces a black screen and shuts down after 15 seconds. Any ideas as I am paying money for an app which is not working

Posted on Oct 20, 2018 3:28 AM

Best reply

Urquhart1244

Community+ 2024

Level 10

140,002 points

Posted on Oct 20, 2018 7:06 AM

Go to the App Switcher (double-tap Menu) to force-quit the misbehaving app. Then restart the Apple TV (Settings﹥System﹥Restart) for good measure. Let us know if that cleared it up.

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