Apple ID is disabled
I have reset my password but am still not able to access the App Store, still telling me I’m disabled
If you have changed your password, have you followed the steps in this article?
What to do after you change your Apple ID or password - Apple Support
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
