Fraudulent Charges

Hi,

I have an email that says thank you for a 1 yr Subscription through Apple for Spotify. It says I was charged $150.99 and I’m freaking out about this. I clicked on the links and it takes me to no existing/error pages!! Please help. I’ve attached pics of the email.

Kelly Reid

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[Image Edited by Host to Remove Personal Information]

Posted on Oct 22, 2018 7:02 AM

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Question marked as Top-ranking reply

Posted on Oct 22, 2018 7:04 AM

It is phishing. In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Forward it as an attachment to reportphishing@apple.com

8 replies
Question marked as Top-ranking reply

Oct 22, 2018 7:04 AM in response to kmr815

It is phishing. In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Forward it as an attachment to reportphishing@apple.com

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Fraudulent Charges

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