When I try to open my settings app my phone goes black

what do I do if every time I go to click on a app my phone screen goes black?

iPhone 7, iOS 11.2.6, None

Posted on Oct 22, 2018 5:35 PM

Reply
1 reply

Oct 23, 2018 1:39 AM in response to kinleefrombrooklet

You may need to seek help from an Apple store genius or authorized service to access the device.

• Genius Bar Reservation and Apple Support Options - Apple


The first-linked article below has suggestions on what to try if your iPhone has black screen, & etc.

• If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


• Restart your iPhone, iPad, or iPod touch - Apple Support



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When I try to open my settings app my phone goes black

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