Have a persistent pop up dialog box saying trying to go to this pixel.adsafeprotected.com web site that has an invalid certificate. Seems to be a virus. Cant seem to make it go away. Any ideas?
iMac (27-inch, Late 2013), OS X Yosemite (10.10.5)
Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).
Then go to Safari menu > Preferences > Extensions and check there. If there is an extension delete it.
If the problem persists then download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.
Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).
Then go to Safari menu > Preferences > Extensions and check there. If there is an extension delete it.
If the problem persists then download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.
This sounds like a website you are visiting is trying to load a tracking pixel from an advertising site, and that advertising site has a bad certificate. If it is happening whenever you try to visit a particular site, avoid that site.
Seemed to work for a few days but today I got a popup saying I was trying to go to the web site "fw.adsafeprotected.com" (bad certificate). Went through it again and reloaded Malwarebytes. The Malwarebytes scan does not find anything but we have enabled real time protection. I will post back if it continues.
If you revisit the same website that generated the pop-up, then it will happen again.
how to get rid of pixel.adsafeprotected.com
