Update Apple ID settings-Different issue!

Hello! I changed my Apple ID about 6 months ago, but today I have a notification on my iPhone X to "update apple ID Settings" and it wants my old ID and password (same account). I am already signed into Apple ID with my newer ID and password, but this notification just sits there. Any ideas?

iPhone X, iOS 12.0.1

Posted on Oct 23, 2018 3:21 PM

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9 replies

Oct 23, 2018 4:35 PM in response to Rhand5

Well,

If your Apple ID is a third-party email address

Before you change your Apple ID email address, you need to sign out of every Apple service and device that uses your Apple ID. If you want to use your iPhone, iPad, or iPod touch to change your Apple ID, stay signed in to your Apple ID on just that device.

When you change your Apple ID, you can enter another third-party email address. Or you can enter an @icloud.com, @me.com, or @mac.com email address that's already associated with your account. To see these addresses, check Reachable At in the Account section of appleid.apple.com.

Dec 9, 2018 7:51 PM in response to christeljayne

I have the same issue. There is notification on "update apple ID settings" and when i click on it, they want me to sign in again and putting my apple ID password. The problem is they are using different apple ID that I signed in on my phone. I had checked FaceTime, Itunes, Game Center, Iclouds, also messages, all are using same apple ID. The one that needs update is different one. And when I tried to check if it is an apple ID or not, it is said that that email is not an apple ID, so why the update apple ID settings want me to sign in that email? Anyone can help me?

Oct 23, 2018 4:59 PM in response to Rhand5

ckuan is likely correct, there are many places to enter an Apple ID on the same iOS device, and they don't have to be the same ID. For example, you might be logged into iCloud with your new ID, but how about the iTunes & App Store? How about Game Center? Even Messages and FaceTime can use an ID that is different from your iCloud ID.


The other possible issue is that you have iTunes and/or App Store purchases on your device from your old ID. You will continually be pestered about those since you're using a new ID, with no way to transfer purchases to the new ID.


Rather than creating a new ID, perhaps it would've been better to have simply changed the email address associated with your original ID. But if you've created a new ID with your current email, you will not be able to (now) to associate that email with your old ID.

Oct 23, 2018 7:46 PM in response to christeljayne

What you've posted is not necessarily the same issue as the original poster. Your issue seems to be a prompt for you to (likely) enable Apple's Two-Factor Authentication.


Is what you blacked-out your old Apple ID, or your current ID?


Are you using one and only one Apple ID throughout your device? (including iTunes & App Store, Game Center, Messages, and FaceTime)


What do you see when you select "Update Apple ID Settings"?

Oct 23, 2018 10:13 PM in response to christeljayne

christeljayne wrote:


In the past few hours, I started having issues with my Apple ID as well. It’s not asking for an old password, but it is stuck on the screen asking me to update my ID. When I put in my ID, the wheel spins for a long while and then finally stops, but the notification is still there and nothing has changed. Is this a glitch? This is what my screen looks like:


User uploaded file

This issue could be related to Apple's sytem issues going on today, several iCloud services are having problems even at this moment, you can check status here:


Apple - Support - System Status


I was restoring an iPhone tonight and saw this issue, and it took several attempts to sign into iCloud services when it came back to life after restoring. This issue then impacted all my devices with the same "Update Apple ID Settings" prompt. Signing in and approving from other devices seems to have gotten rid of the error.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Update Apple ID settings-Different issue!

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