MacOS Mojave - Mail->Preferences Window is blank

ram88 wrote:

I recently upgraded to MacOS Mojave on my MacBook Pro (13-inch, Late 2013). When I try to change my Preference in the Mail app (Mail -> Preferences), the Preferences window opens but is completely blank. I cannot see any menus, buttons or options. I was able to change my preferences the day after the upgrade. The Preferences window went blank after that. I cannot change any preferences in my Mail app. I've tried restarting the Mail App and even my MacBook Pro several times. The issue persists. What is the best way to resolve this issue?

Quit mail.

Finder>Go>Go to Folder, copy & Paste:

~/Library/Containers/com.apple.mail

Highlight all the contents.

Then right-click and choose "New Folder with Selection”. Do not move the new folder from this current location.

You can close the Finder window.

The next step will be to restart the Mac and test

After the computer is restarted, open the Mail Preferences to see if it opens properly.

On my system the issue can be replicated if the Color quoted text under the Fonts & Colors is modified. Disable it or change one of the colors and then the pref pane will no longer function. So far changes to any of the other preferences does not seem to have the issue

I have had the same problem. That quick fix works for a while but as soon as I change something in preferences, the next time I try to open prefeences I get that blank window, locked on whatever the last thing I was trying to change..color/font or general.. doesn't matter. APPLE YOU NEED TO FIX THIS!

When I go to finder I only have these options:

Same thing happened to me. It worked for a while then the Preferences window showed up blank again.

Apple....*** man. The same is happening to me as well..now on December 27, 2018. I have even tried reinstalling the Mojave and still it does not work.

When i right-click, there is no "new folder with selection"

Please help. thanks

Sorry. I miss out the instruction to 'Highlight all the contents", haha

It work out well for me after restart.

My mail preferences window is back.

thank you

Thank you so much. It worked :)

@Leroydouglas

Thx a lot! Worked magic for me too!

You saved me a couple hours given I had already lost one on this issue.

Have a nice day,