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My Safari redirected me to Trovi and Bing

How to I get rid of the redirection to trovi and bing on my safari? When I search something using google, it will bring me to trovi and bing.

Posted on Oct 24, 2018 4:15 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2018 5:16 AM

Adware/Malware


1. Remove any Profile you have not installed knowingly.


Profiles

System Preferences > Profiles

Launch System Preferences. Do you see any profiles added to the pane at the bottom next to Accessibility?

How to remove a configuration profile? https://support.apple.com/kb/PH25680?locale=en_US

2. Remove Adware/Malware installed on your Mac without your knowledge.


Please take all these steps.


1. Use the latest release of MalwareBytes for Mac to remove malware/adware.


Install guide: https://support.malwarebytes.com/docs/DOC-1817

Uninstall Guide: https://support.malwarebytes.com/docs/DOC-1190


The installer may ask you to allow it in Security & Privacy /System Preference. Allow it.


2. Disable all extensions and test.

Disable or uninstall extensions.

Section: Manage extensions: https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac


3. Choose a search engine.

Delete all text in the Smart Search field, click the magnifying glass , then choose a search engine from the dropdown list.

https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac


4. Set your Home Page.

https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac


5. Remove corrupted bookmark, if added.

1. Safari > Bookmarks > Edit Bookmarks


Enter New Page in the search box at the top right corner.

If a a folder shows up, open it and remove the entry in it.


2. Safari > Preferences > General


3. Safari > Preferences > General > New window opens with:

Choose Homepage.


5. Restart your Mac.

6. Launch Safari holding the Shift key down.


If this doesn't help, run and post a diagnostic report.


Please run EtreCheck and post the report here.

https://etrecheck.com

Click “Free Download” button, open Downloads folder, click on it to open, and then select ”Open”.

Click on the bouncing EtreCheck icon in the Dock.

“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.


Click “Share Report” button in the toolbar, select “Copy to Clipboard” .

Paste it into the reply.

2 replies
Question marked as Top-ranking reply

Oct 24, 2018 5:16 AM in response to 6reenTea

Adware/Malware


1. Remove any Profile you have not installed knowingly.


Profiles

System Preferences > Profiles

Launch System Preferences. Do you see any profiles added to the pane at the bottom next to Accessibility?

How to remove a configuration profile? https://support.apple.com/kb/PH25680?locale=en_US

2. Remove Adware/Malware installed on your Mac without your knowledge.


Please take all these steps.


1. Use the latest release of MalwareBytes for Mac to remove malware/adware.


Install guide: https://support.malwarebytes.com/docs/DOC-1817

Uninstall Guide: https://support.malwarebytes.com/docs/DOC-1190


The installer may ask you to allow it in Security & Privacy /System Preference. Allow it.


2. Disable all extensions and test.

Disable or uninstall extensions.

Section: Manage extensions: https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac


3. Choose a search engine.

Delete all text in the Smart Search field, click the magnifying glass , then choose a search engine from the dropdown list.

https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac


4. Set your Home Page.

https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac


5. Remove corrupted bookmark, if added.

1. Safari > Bookmarks > Edit Bookmarks


Enter New Page in the search box at the top right corner.

If a a folder shows up, open it and remove the entry in it.


2. Safari > Preferences > General


3. Safari > Preferences > General > New window opens with:

Choose Homepage.


5. Restart your Mac.

6. Launch Safari holding the Shift key down.


If this doesn't help, run and post a diagnostic report.


Please run EtreCheck and post the report here.

https://etrecheck.com

Click “Free Download” button, open Downloads folder, click on it to open, and then select ”Open”.

Click on the bouncing EtreCheck icon in the Dock.

“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.


Click “Share Report” button in the toolbar, select “Copy to Clipboard” .

Paste it into the reply.

My Safari redirected me to Trovi and Bing

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