Why wont iTunes allow me to change my credit card details?

Question

Why wont iTunes allow me to change my credit card details?

I am trying to change my Credit Card details but after entering the details it rejects the update and refers me to iTunes support, which doesn't help? Can anyone out there?

Posted on Oct 24, 2018 12:20 PM

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Answer 1

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turingtest2

Level 10

273,063 points

Oct 24, 2018 12:45 PM in response to gregisclueless

See also Payment methods that you can use with your Apple ID - Apple Support in case there are any clues there.

tt2

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Answer 2

King_Penguin

Level 10

334,156 points

Oct 24, 2018 12:22 PM in response to gregisclueless

What did iTunes Support say when you contacted them ? If their reply didn't help contact them again, including your original case number.

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Answer 3

Oct 24, 2018 12:25 PM in response to King_Penguin

Thanks. They'll get back to me within 48 hours. I thought i'd be able to fast track a response from the community

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Answer 4

King_Penguin

Level 10

334,156 points

Oct 24, 2018 12:31 PM in response to gregisclueless

Unfortunately nobody on here will know why the message is showing for you, nor what Support do to remove it.

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Answer 5

Oct 24, 2018 12:32 PM in response to King_Penguin

Thanks. I'll wait for a response from then.

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Why wont iTunes allow me to change my credit card details?

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