Cannot reset Apple ID password

I have my iPhone locked since I forgot the password for it. I did reset and update on iTunes. However now I cant remember my icloud password and can't change it since it need my iPhone to reset it. What to do in this situation?

iPhone 5c, iOS 12.0.1

Posted on Oct 25, 2018 11:19 AM

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Question marked as Top-ranking reply

Posted on Oct 25, 2018 11:28 AM

Start here: If you forgot your Apple ID password - Apple Support


If that doesn't help in this situation, then at this point you will need to ask Apple's Apple ID Account Security team for further assistance with this matter. To contact them, clickhereand pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submitthis form.

3 replies
Question marked as Top-ranking reply

Oct 25, 2018 11:28 AM in response to avikka

Start here: If you forgot your Apple ID password - Apple Support


If that doesn't help in this situation, then at this point you will need to ask Apple's Apple ID Account Security team for further assistance with this matter. To contact them, clickhereand pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submitthis form.

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Cannot reset Apple ID password

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