My iPad is asking me to connect to iTunes
My iPad is locked asking me to connect to iTunes what should I do I don’t have a computer
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CarlAVII
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Community Specialist
Hi ariana214,
Welcome to the Apple Support Communities. I see your iPad is showing a "connect to iTunes" logo.
If you don't have access to a computer, there's a step that may help If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch :
I hope this is helpful in regaining access to your iPad.
Have a great day.
Welcome to the Apple Support Communities. I see your iPad is showing a "connect to iTunes" logo.
If you don't have access to a computer, there's a step that may help If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch :
However, if you still see the "Connect to iTunes" screen after restarting, you'd need access to a computer with iTunes. If you're able to access one, these steps should help:Restart your device
If you see the Connect to iTunes screen, restart your device:
- On an iPhone X or later, or iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the Apple logo.
- On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
- On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.
If you're not able to access a computer, your best bet will be to Contact Apple Support for the next steps.Reinstall iOS
If you still see the Connect to iTunes screen after you restart, you need to reinstall iOS:
- Make sure that you're using the latest version of iTunes.
- Connect your device to your computer using the cable that came with your device. You should see this message: "There's a problem with the iPhone [your device name] that requires it to be updated or restored."
- Click Update (not Restore) to reinstall iOS and keep your personal data.
I hope this is helpful in regaining access to your iPad.
Have a great day.