My imessages are no longer coming through on my laptop. I have spent hours trying to fix this. I noticed in System Preferences/Internet Accounts, Messages is not listed in the menu of applications to sync with all devices. I don't know why it isn't there, but I'm thinking this may have something to do with the problem. Thanks for any help!
iPhone 6, iOS 9.3.4
You are welcome. Can you send yourself a message?
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
You are welcome. Can you send yourself a message?
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
Can you send yourself a message? Are you not receiving any messages to only some?
Might be a corrupt .plist.
Do a backup, preferably 2 backups on 2 separate drives.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.iChat.plist. Move the .plist to your desktop.
Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
If that doesn’t work, repeat the above but delete the com.apple.imagent.plist.
Thanks to leonie and Ralph Johns (UK)for some information contained in this.
Thank you so much for taking the time to write this response. I did try and it still is not working. I ended up deleting the com.apple.imagent.plist but still no luck. i guess i have to go to apple store. This is so frustrating!!
imessages not working on macbook air
