KMODE_EXCEPTION_NOT_HANDLED Windows 10 on Macbook

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8 points

KMODE_EXCEPTION_NOT_HANDLED Windows 10 on Macbook

Hello,

I have a MacBook (Retina, 12-inch, Early 2015) with 8 GB 1600 MHz DDR3 and I tried to install Windows 10 Pro 64-bit using boot camp. I downloaded the .iso from MSDN. I created a 160GB partition for the bootcamp, then restarted, chose Windows 10 Pro and right up in the installation screen (where it says "Copying Files"), before it would make any progress, I receive a Blue Screen of Death error saying KMODE Exception not handled. Under it, it said "problem:AppleSSD.sys". Does anyone know how to fix this or if I should use a usb to download Windows even though my Mac model is supported for downloading Windows without a USB.

MacBook (Retina, 12-inch, Early 2015), Processor: 1.1 GHz Intel Core M

Posted on Oct 27, 2018 4:13 AM

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Answer 1

Highwayghost Author

Level 1

8 points

Oct 28, 2018 3:40 AM in response to Loner T

I just have a MacBook (Retina, 12-inch, Early 2015). I checked in the drivers folder in system 32 but the AppleSSD.sys driver isn't there. I think it has something to do with the mac storing the windows support file as I got that error the last time I tried to download Windows. My Macbook USB-C to USB-A adapter is coming so I'll try downloading Windows via a USB.

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Answer 2

Loner T

Level 9

59,536 points

Oct 28, 2018 5:57 AM in response to Highwayghost

Can you look at Bootcamp User Interface and post which type of interface do you have? The 2015 should have the latest, so you do not need a USB. See the Learn More section of Install Windows on your Mac with Boot Camp - Apple Support .

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Answer 3

Loner T

Level 9

59,536 points

Oct 30, 2018 1:10 PM in response to Highwayghost

The AppleSSD.sys drive is unsigned, and causes issues under W10.

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Answer 4

Loner T

Level 9

59,536 points

Oct 27, 2018 6:58 AM in response to Highwayghost

AppleSSD.sys should be in the Bootcamp -> Drivers folder. Is your model a MacBook Air or a MacBook Pro?

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Answer 5

Loner T

Level 9

59,536 points

Oct 31, 2018 5:26 AM in response to Highwayghost

Highwayghost wrote:

So can I not install W10?

You can. But you will need to remove the current installation.

Does BCA create a USB installer for you?

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Answer 6

Loner T

Level 9

59,536 points

Nov 1, 2018 5:34 AM in response to Highwayghost

See Re: [urgent]get "appleSSD.sys" error when installing windows 7 through bootcamp .

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Answer 7

Highwayghost Author

Level 1

8 points

Oct 29, 2018 1:57 AM in response to Loner T

Yes I have the latest interface but I think that the problem is the AppleSSD.sys driver as everytime the blue screen pops up, the last thing it says is "problem:AppleSSD.sys". I tried deleting AppleSSD.sys but it wouldn't get deleted.

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Answer 8

Highwayghost Author

Level 1

8 points

Oct 29, 2018 10:43 PM in response to Loner T

I download NTFS but when I tried to move AppleSSD.sys to trash it would just create a copy of it and then move that copy to trash.

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Answer 9

Highwayghost Author

Level 1

8 points

Oct 30, 2018 9:11 PM in response to Loner T

So can I not install W10?

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Answer 10

Highwayghost Author

Level 1

8 points

Oct 31, 2018 10:52 PM in response to Loner T

No.

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Answer 11

Loner T

Level 9

59,536 points

Oct 29, 2018 6:27 AM in response to Highwayghost

You have two options

Remove AppleSSD.sys from the current installation, using a trial version of Paragon NTFS to gain read-write access to the Windows partitions, or,
Remove Windows, remove AppleSSD.sys from Drivers, which will not work on Macs that do not use USB Installers, and re-install Windows.

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KMODE_EXCEPTION_NOT_HANDLED Windows 10 on Macbook

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