Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: jmcandrews1010
jmcandrews1010 Author
User level: Level 1
10 points

My MacBook Pro has been hacked, what do I do?

My Mac has currently been hacked. I am finding out he is getting into all my bank accounts and changing the password and even 401k and trading accts. He is also attempting to hack my girlfriends computers as well as we speak. I think he got in through a hole i had with my smart tv, google WiFi, wenmo plugs, google home, Phillips hue lights etc. He actually turned the chromecast I have on a network where people can join and get WiFi ... I have no idea what to do. I think he might have my ssn and I think he is listening or looking at my phone and hacked that somehow (iPhone X) because I changed my password and username for my trading account and you HAVE to use your SSN to even get in. What do I have to do? I just installed a nighthawk 6000 in my house so it will be very hard to hack my computer, but I found out he actually had deleted my Machintosh HD and his was called Untitled, so apple told me to use it, and now I know that is how he is getting my my computer everytime I reset it. Moving forward any advice? He even put 4 hard inquires on my credit report. please help me, I’m literlly on edge on what to do. At one point I remember it wouldnt even let me erase my ipads becuase it was greyed out at erase all setting and restart. he was in my iCloud and Apple ID. is he still most likely in those devices as well??

Posted on Oct 27, 2018 9:12 AM

Reply
Question marked as Top-ranking reply
User profile for user: MrHoffman
MrHoffman
Community+ 2025
User level: Level 10
131,805 points

Posted on Oct 27, 2018 10:00 AM

Back up, wipe, reinstall, migrate in only docs, change all passwords on mail and Wi-Fi and all connected devices.


Don’t discuss trading or financials outside strictly necessary conversations, and don’t expect add-on security software or hardware products to actually do what it claims, and do expect at least some of those products to potentially open up new avenues for exploitation.


Don’t run a guest network. Or if you do need a guest network, isolate it. WPA2 with a long pre-and complex shared key,


Use a password manager.


Safari on recent releases can show shared passwords, with a warning triangle in its password store. (Safari uses Keychain for storage, but the caution marker is something that only Safari shows and nor Keychain.) Remove most or all duplicates, when you’re changing passwords everywhere.


Backups, wipe, reinstall from known-good, change all credentials, enable multi-factor authentication where that’s available.


Backups are a key part of breach recovery.


Notify your financial institutions. Also notify your local police.

View in context

Similar questions

1 reply
Sort By: 
Question marked as Top-ranking reply
User profile for user: MrHoffman
MrHoffman
Community+ 2025
User level: Level 10
131,805 points

Oct 27, 2018 10:00 AM in response to jmcandrews1010

Back up, wipe, reinstall, migrate in only docs, change all passwords on mail and Wi-Fi and all connected devices.


Don’t discuss trading or financials outside strictly necessary conversations, and don’t expect add-on security software or hardware products to actually do what it claims, and do expect at least some of those products to potentially open up new avenues for exploitation.


Don’t run a guest network. Or if you do need a guest network, isolate it. WPA2 with a long pre-and complex shared key,


Use a password manager.


Safari on recent releases can show shared passwords, with a warning triangle in its password store. (Safari uses Keychain for storage, but the caution marker is something that only Safari shows and nor Keychain.) Remove most or all duplicates, when you’re changing passwords everywhere.


Backups, wipe, reinstall from known-good, change all credentials, enable multi-factor authentication where that’s available.


Backups are a key part of breach recovery.


Notify your financial institutions. Also notify your local police.

Reply

My MacBook Pro has been hacked, what do I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up