pending gift and no resend or cancel button

I sent a gift to a friend, but neither of us got any emails until now. There is no resend button, but there’s no way that the gift has been redemeed. i tried to check on my purchase history, it still says “Pending” and without any order id. I don’t know what to do now and I cant cancel the purchase either. help!

Posted on Oct 27, 2018 5:01 PM

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Posted on Oct 27, 2018 5:09 PM

Has your friend tried to redeem the gift?


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide

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Question marked as ⚠️ Top-ranking reply

Oct 27, 2018 5:09 PM in response to yolandafrmdsp

Has your friend tried to redeem the gift?


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide

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pending gift and no resend or cancel button

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