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com.apple.ImageCaptureCore error -9937

Trying to transfer some large 4K video files taken with iphone X using Image Capture on Mac OS X 10.12.6. ios 11.4.1. Continue to get error. Tried AirDrop, but get only a 'waiting' message. Any ideas how to fix this problem or another method to transfer these large files? Thanks!

iPhone X, iOS 11.4.1

Posted on Oct 28, 2018 1:52 PM

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Question marked as Apple recommended

Try booting into the Safe Mode and see if you can transfer them there.


Safe Mode - About


Haver you tried opening Photos and see if you can transfer them?

Posted on Oct 28, 2018 5:43 PM

1 reply

com.apple.ImageCaptureCore error -9937

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