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User profile for user: Mrsf2705
Mrsf2705 Author
User level: Level 1
8 points

I can’t download anything

I can’t download anything on my iPhone 7 not even the free apps I’m new to iPhone and struggling with it, it also won’t let me add my card details I’ve had my phone a week and in the beginning it let me and all of a sudden it wont let me

Posted on Oct 28, 2018 3:07 PM

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User profile for user: CarlosP1228
CarlosP1228
User level: Community Specialist

Posted on Oct 29, 2018 11:32 AM

Hey Mrsf2705,

I see that you're looking to download free apps on your new iPhone 7 and you're having some trouble. I'll be happy to help out.

Are you seeing a specific error when trying to download the apps? If so, take a look at some common reasons why you might be seeing this: If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store

If you're still having trouble, let us know the exact error message you're seeing.

Take care!
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User profile for user: CarlosP1228
CarlosP1228
User level: Community Specialist

Oct 29, 2018 11:32 AM in response to Mrsf2705

Hey Mrsf2705,

I see that you're looking to download free apps on your new iPhone 7 and you're having some trouble. I'll be happy to help out.

Are you seeing a specific error when trying to download the apps? If so, take a look at some common reasons why you might be seeing this: If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store

If you're still having trouble, let us know the exact error message you're seeing.

Take care!
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I can’t download anything

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