The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Repair my new Apole Watch
Here's everything you want to know about Watch repair: Apple Watch Repair - Official Apple Support
Here's everything you want to know about Watch repair: Apple Watch Repair - Official Apple Support
If your iPod Touch, iPhone, iPad or iWatch is Broken
Apple does not usually fix iDevices except for screens – iPhone Screen Repair & Replacement - Official Apple Support– and minor work they can do in their shop. Instead, they exchange yours for a refurbished or new replacement depending on the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model. You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple: You can make an appointment at the Apple Retail Store - Genius Bar and take it in for service. You can also look for an Apple Store - Find a Store - Apple. You will find respective repair costs from the appropriate link:
- iPod Service Support and Costs.
- iPhone Service Support and Costs.
- iPad Service Support and Costs.
- Apple Watch Service Answer Center.
Where do I send my Apple Watch for repair?
