can i get my headphones replaced if it came w/ the product that's purchased ?
so i recently bought the iphone 7plus and it came w/ headphones that are faulty. i've used them and every time i listen to music or watch a video, my headphones will make the volume go to max out of nowhere multiple times even if i turn it back down. when i'm on call and the mic is literally on my mouth, the occasionally the other person will tell me that i sound far away. i haven't done anything to damage them and theyve been this way since i've got them . will apple replace them especially since they are new ?