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Issues with service on iPhone 7, unable to do carrier update

My iPhone 7, tells me on and off that I have no service. I need an update to be able to continue using my cellular service. I check for updates and it’s up to date! Now how do I fix this issue of needing an update while I’m already updated?

Need an update while it already updated. My service is down and I can’t call apple support. I could use some help! Please and thank you

[Re-Titled by Host]

Posted on Oct 29, 2018 10:25 AM

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Question marked as Apple recommended

jeremiefromolympia wrote:


My iPhone 7, tells me on and off that I have no service. I need an update to be able to continue using my cellular service. I check for updates and it’s up to date! Now how do I fix this issue of needing an update while I’m already updated?

Need an update while it already updated. My service is down and I can’t call apple support. I could use some help! Please and thank you

[Re-Titled by Host]

Go see your phone carrier If you see No Service or Searching on your iPhone or iPad - Apple Support

Posted on Oct 29, 2018 11:33 AM

2 replies
Question marked as Apple recommended

Oct 29, 2018 11:33 AM in response to jeremiefromolympia

jeremiefromolympia wrote:


My iPhone 7, tells me on and off that I have no service. I need an update to be able to continue using my cellular service. I check for updates and it’s up to date! Now how do I fix this issue of needing an update while I’m already updated?

Need an update while it already updated. My service is down and I can’t call apple support. I could use some help! Please and thank you

[Re-Titled by Host]

Go see your phone carrier If you see No Service or Searching on your iPhone or iPad - Apple Support

Oct 29, 2018 11:57 AM in response to razmee209

I am having the same issue and after talking to Sprint and reading many posts I have learned there are some iPhone 7 Models that need to be repaired. Mine is one of them. I now need to figure out a. how long the repair takes and b. do they give you a loaner. I have an appointment at Apple for tomorrow night.


Super frustrating since this leaves me pretty much with no communication unless there is WIFI available.


iPhone 7 Repair Program for "No Service" Issues - Apple Support

Issues with service on iPhone 7, unable to do carrier update

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