"No User Consent" Shown for Driver Install

Hi Everyone,


I did a driver install but it did not seem to be working so I found out through "System Information" it was listed under "Disabled Software" with "No User Consent" as the reason it was disabled.


Can you give me directions on giving this particular driver user consent?


Thanks.


Truly,

Emad

MacBook Pro (Retina, 13-inch,Early 2015), macOS Mojave (10.14)

Posted on Oct 29, 2018 6:04 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 29, 2018 7:20 PM

Hello,


1.) Open System Preferences, click on Security & Privacy.

2.) You will see a message: System software from developer "XYZ" was blocked from loading.

3.) Click: Allow.

You may need to click the Lock symbol in the bottom right corner of your Security & Privacy menu to make this change.

4.) After clicking "Allow", disconnect and re-connect your device and open XYZ. You should find that your device will now be recognized and start connecting.

This issue only affects new drivers installed after updating to macOS High Sierra. If you have installed drivers for your hardware on a previously macOS version, and no driver update is required for your hardware to work with macOS High Sierra, you will not run into this issue.

1 reply
Question marked as Top-ranking reply

Oct 29, 2018 7:20 PM in response to rleiman

Hello,


1.) Open System Preferences, click on Security & Privacy.

2.) You will see a message: System software from developer "XYZ" was blocked from loading.

3.) Click: Allow.

You may need to click the Lock symbol in the bottom right corner of your Security & Privacy menu to make this change.

4.) After clicking "Allow", disconnect and re-connect your device and open XYZ. You should find that your device will now be recognized and start connecting.

This issue only affects new drivers installed after updating to macOS High Sierra. If you have installed drivers for your hardware on a previously macOS version, and no driver update is required for your hardware to work with macOS High Sierra, you will not run into this issue.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"No User Consent" Shown for Driver Install

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