IPhone will not let me unsubscribe to app

I just downloaded an app a couple of hours ago out of curiosity called "Astrology & Palmistry Coach", and after couple of swipes realized the content is not worth my subscription (which was required to access the app with the 7 day free trial). When trying to unsubscribe, the screen only shows a white screen with the name of the app on top. If you click on the blank space I either get a upgrade confirmation for $4.99 or $9.99 a week. The screen freezes after a couple of jabs in the dark. I do not want to be forced to subscribe to a unwanted app and would greatly appreciate help.


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iPhone 6

Posted on Oct 29, 2018 7:33 PM

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Question marked as Top-ranking reply

Posted on Oct 29, 2018 8:20 PM

To anyone having this problem (which after a lengthy research there are unacceptable amounts of complaints buried underneath what i assume are fake bot generated reviews), You CANNOT unsubscribe via the usual way.


Your only choice is to upgrade from a free trial straight to weekly subscriptions. Although most subscription based services are usually tricky, what makes "Astrology & Palmistry Coach" detestable is how they give false instructions on unsubscribing by going into your phone's setting (this message only pops up once after entering your required payment to get either 3 or 7 days of free trial).


The only way to unsubscribe is to find the subscription confirmation email, scroll down to "Review Subscription" and by clicking on cancel.


Please do not download this app, I can only conspire that it is a information gathering ploy and it was not worth the curiosity.

2 replies
Question marked as Top-ranking reply

Oct 29, 2018 8:20 PM in response to Moon_93

To anyone having this problem (which after a lengthy research there are unacceptable amounts of complaints buried underneath what i assume are fake bot generated reviews), You CANNOT unsubscribe via the usual way.


Your only choice is to upgrade from a free trial straight to weekly subscriptions. Although most subscription based services are usually tricky, what makes "Astrology & Palmistry Coach" detestable is how they give false instructions on unsubscribing by going into your phone's setting (this message only pops up once after entering your required payment to get either 3 or 7 days of free trial).


The only way to unsubscribe is to find the subscription confirmation email, scroll down to "Review Subscription" and by clicking on cancel.


Please do not download this app, I can only conspire that it is a information gathering ploy and it was not worth the curiosity.

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IPhone will not let me unsubscribe to app

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