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How do i deal with incorrect apple id

Cant get past activation lock

iPad Mini Wi-Fi, iOS 9.3.5

Posted on Oct 30, 2018 10:50 AM

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2 replies

Oct 30, 2018 11:54 AM in response to oluwayanmife

If this is a used device, you will need to contact the seller to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless.


Activation Lock - Turn off Find My iPhone


If you are the original owner, take the device, the original purchase receipt, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.


Apple Support using Twitter


Or fill out and submit this form.

How do i deal with incorrect apple id

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