No whatsapp notification on locked screen.
I am having whatsapp notification problem during locked screen. i dont know there is incoming message because there is no sound and notification.
iPhone 6s Plus, iOS 10.3.3
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raina_b22
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Community Specialist
Hello and welcome to Apple Support Communities, ikin!
I understand you're not getting notifications for this app while the screen is locked. I'd be happy to provide information that may help you resolve this.
Thank you for using Apple Support Communities.
Have a great day!
I understand you're not getting notifications for this app while the screen is locked. I'd be happy to provide information that may help you resolve this.
Use the following article to help you troubleshoot: Use notifications on your iPhone, iPad, and iPod touch
If you don't see notifications for a specific app
To get notifications, connect to a Wi-Fi or cellular network. If you still don't get notifications for a specific app, try these steps:
- Make sure that the app supports notifications. Go to Settings > Notifications, select the app, and make sure that Allow Notifications is on.
- If you have notifications turned on for an app but you're not receiving alerts, you might not have Banners selected. Go to Settings > Notifications, select the app, then select Banners.
- Make sure that you’re signed in to your Apple ID.
- Make sure that Do Not Disturb is off.
- If you’ve recently installed an app or restored from a backup, open the app to start getting notifications.
Thank you for using Apple Support Communities.
Have a great day!