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usb device not recognized

I've plugged my iPhone 6 into several devices and all of them cannot recognize the phone. Worst of all: it'll only charge from an outlet and never a laptop, etc.


I've hard reset the phone. Tried multiple cables. It's fully updated.


I've actually been having this problem for a long time now (months). I have no other issues though. The phone was purchased new for the Verizon network about 8 months ago.


So, it's not a problem with the laptops, car USBs, etc; it's not a cable issue... so it must be an iPhone problem.


Thoughts??

iPhone 6

Posted on Oct 31, 2018 1:33 PM

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Question marked as Best answer

Hello,


This article may help:

If your iPhone, iPad, or iPod touch won't charge - Apple Support

Posted on Oct 31, 2018 9:41 PM

2 replies

usb device not recognized

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