You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I keep getting the same error message and Mojave won't download: "An error occurred validating the installer data. The download is either damaged or incomplete. Re-download the installer and try again" (and again.....tried 7 times). Anyone else getting this issue?
MacBook Pro, OS X Mavericks (10.9)
Thanks for getting back to us , shags2207. It's appreciated. Since you weren't able to install the upgrade while in safe mode, it's time for you to contact Apple Support.
Apple - Support - Product Selection -- After selecting this link, choose Mac notebooks > Installations & Updates, then select the method you'd like to contact them with.
Regards.
Thanks for getting back to us , shags2207. It's appreciated. Since you weren't able to install the upgrade while in safe mode, it's time for you to contact Apple Support.
Apple - Support - Product Selection -- After selecting this link, choose Mac notebooks > Installations & Updates, then select the method you'd like to contact them with.
Regards.
Greetings, shags2207.
I see that you're receiving an error when you attempt to update your MacBook Pro. I'm happy to help.
Use safe mode to isolate issues with your Mac -- Restart your Mac in safe mode and see if you're able to download the installer. If you're still unable to upgrade, try a different Wi-Fi network or connect your Mac to the internet via an ethernet connection.
Take care!
Thanks. I have tried all of those things - tried three different wifi's and did the Safe Mode. Always exactly the same error message at the "10 Minutes remaining" moment. Tried about 15 times now. Loaded fine on my Mac Plus.
Thanks for that. I contacted Apple Support and they solved the problem. Delete the Majave Installer App, restart and reinstall. It worked. Cheers.
Error message on downloading Mojave
