naresh239 Author

Level 1

4 points

Unlock sim.

i bought iphone xs max From USA but i cannot unlock my ph/sim by using unlocking chip. i am from malaysia

Posted on Nov 1, 2018 2:14 PM

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Top-ranking reply

Level 10

126,083 points

Posted on Nov 1, 2018 2:30 PM

See here: https://support.apple.com/en-us/HT201328

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2 replies

Top-ranking reply

Level 10

126,083 points

Nov 1, 2018 2:30 PM in response to naresh239

See here: https://support.apple.com/en-us/HT201328

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Level 10

264,442 points

Nov 1, 2018 2:17 PM in response to naresh239

This indicates your phone is locked to a US provider. If it was purchased it from a source other than Apple, it is not unlocked.

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