iPhone 7 carrier issue

I have iPhone 7 and it has carrier issue. My iPhone 7 model is (NNAL2LL/A) Serial Number (G27W9046HG73) IMEI (359460083996739) please help me out to fix this problem I’ll pay the bills. I brought this iPhone from someone and having its box as well.

Posted on Nov 1, 2018 3:38 PM

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My iPhone 7 was repaired and issued a new serial number. Now the carrier says the phone is not compatible with its services. The carrier seems to consider the phone new based on the MEID number, however. They never asked for any serial number What is an "iPhone 7 2"? The carrier referred to the phone as a 'new phone' throughout the conversation even though I said it had simply come back from repair with a new serial number. Or is Apple actually issuing a new phone and not being upfront about it? I understand why Apple might not ask customers who their carrier is, but in this case it's invalidated their repair. From the phone itself I merely get the repeated notification that the SIM card is locked and I must contact my carrier. The SIM card is the same, Apple gave me my card to take home with me when I left the phone with them for the repair.
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4 replies

Lyssa

Level 8

41,415 points

Nov 1, 2018 3:54 PM in response to adnan217

What message, exactly, are you seeing on the phone's screen?

~Lyssa

adnan217 Author

Level 1

4 points

Nov 1, 2018 4:11 PM in response to Lyssa

Hello Lyssa

adnan217 Author

Level 1

4 points

Nov 1, 2018 4:20 PM in response to Lyssa

I have iPhone 7 and it has carrier issue.

Lyssa

Level 8

41,415 points

Nov 1, 2018 4:31 PM in response to adnan217

You did not answer my question...if it is easier for you to post in your native language, feel free to do so.

~Lyssa

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iPhone 7 carrier issue