My Apple Music songs is not downloading

My musoc Is not downloading

Posted on Nov 3, 2018 9:23 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2018 2:45 PM

Hello chadricka,

Thank you for using Apple Support Communities!

I understand from your post that you are unable to download songs in Apple Music. The following article has steps which may help resolve this type of issue:

Get help with iCloud Music Library - Apple Support

If you can't download, play, or access songs

First, check iTunes to see if the song is ineligible for upload. Additionally, if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.

Check your Internet connection

Open Safari on your iOS device or Mac, or a web browser on your PC, and go to any website to make sure that you have a strong Wi-Fi or Internet connection.

If you can't connect to a Wi-Fi network on your iOS device, you can try using cellular data:

  1. Go to Settings > [your name] > iTunes & App Store.
  2. Turn on Use Cellular Data.

You might have to pay a fee to download over a cellular network. Contact your wireless carrier for details, and learn about cellular data settings and usage.

Best Regards.
1 reply
Question marked as Top-ranking reply

Nov 4, 2018 2:45 PM in response to chadricka

Hello chadricka,

Thank you for using Apple Support Communities!

I understand from your post that you are unable to download songs in Apple Music. The following article has steps which may help resolve this type of issue:

Get help with iCloud Music Library - Apple Support

If you can't download, play, or access songs

First, check iTunes to see if the song is ineligible for upload. Additionally, if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.

Check your Internet connection

Open Safari on your iOS device or Mac, or a web browser on your PC, and go to any website to make sure that you have a strong Wi-Fi or Internet connection.

If you can't connect to a Wi-Fi network on your iOS device, you can try using cellular data:

  1. Go to Settings > [your name] > iTunes & App Store.
  2. Turn on Use Cellular Data.

You might have to pay a fee to download over a cellular network. Contact your wireless carrier for details, and learn about cellular data settings and usage.

Best Regards.

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My Apple Music songs is not downloading

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