I cannot backup my photos onto the computer from my I Phone 6s. It omits all photos from November until April. I have the 12.0.1 iOS. It won't download new iOS either. Do I need more memory? It keeps telling me my cloud is almost full.
iPhone 6s, iOS 12.0.1
I hope the information I've provided is helpful.Here's how it works
Choose from a total of 50GB, 200GB, or 2TB. You can even share the 200GB and 2TB plans with your family. Your storage is upgraded immediately, and your monthly payment date reflects the purchase date for your plan. If you upgrade from one paid plan to another, we’ll cancel your existing plan and charge you the prorated cost* of your new, larger plan.
You're billed every month for your storage plan unless you downgrade your plan. Each month you'll get an email to remind you of your upcoming payment.
Upgrade your iCloud storage from any device
Whether you’re on an iPhone, iPad, iPod touch, Mac, or PC, upgrading your iCloud storage is simple. Choose your device below and upgrade in just a few quick steps.
On your iPhone, iPad, or iPod touch
- Go to Settings > [your name] > iCloud > Manage Storage or iCloud Storage. If you're using iOS 10.2 or earlier, go to Settings > iCloud > Storage.
- Tap Buy More Storage or Change Storage Plan.
- Choose a plan.
- Tap Buy and follow the onscreen instructions.
On your Mac
- Choose Apple
menu > System Preferences, then click iCloud.
- Click Manage in the lower-right corner.
- Click Change Storage Plan or Buy More Storage.
- Choose a plan.
- Click Next and enter your Apple ID password.
On your Windows PC
- Open iCloud for Windows.
- Click Storage.
- Click Change Storage Plan.
- Choose a plan, then click Next.
- Enter your Apple ID password, then click Buy.
I hope the information I've provided is helpful.Here's how it works
Choose from a total of 50GB, 200GB, or 2TB. You can even share the 200GB and 2TB plans with your family. Your storage is upgraded immediately, and your monthly payment date reflects the purchase date for your plan. If you upgrade from one paid plan to another, we’ll cancel your existing plan and charge you the prorated cost* of your new, larger plan.
You're billed every month for your storage plan unless you downgrade your plan. Each month you'll get an email to remind you of your upcoming payment.
Upgrade your iCloud storage from any device
Whether you’re on an iPhone, iPad, iPod touch, Mac, or PC, upgrading your iCloud storage is simple. Choose your device below and upgrade in just a few quick steps.
On your iPhone, iPad, or iPod touch
- Go to Settings > [your name] > iCloud > Manage Storage or iCloud Storage. If you're using iOS 10.2 or earlier, go to Settings > iCloud > Storage.
- Tap Buy More Storage or Change Storage Plan.
- Choose a plan.
- Tap Buy and follow the onscreen instructions.
On your Mac
- Choose Apple
- Click Manage in the lower-right corner.
- Click Change Storage Plan or Buy More Storage.
- Choose a plan.
- Click Next and enter your Apple ID password.
On your Windows PC
- Open iCloud for Windows.
- Click Storage.
- Click Change Storage Plan.
- Choose a plan, then click Next.
- Enter your Apple ID password, then click Buy.
Thank you for the reply. I finally called Apple and they walked me through the whole thing and all is well. Some of my photos were in the cloud so we retrieved them and now they are all on the computer.
Does it truly only cost .99 for 50 GB of storage? I cannot backup my photos onto computer, which I think is a storage problem. Are there hidden fees? Can you only do this for several months?
