Level 1

8 points

Back camera not working....

The back camera on my iphone 7 plus has stopped working, it is just a black screen when using the iphone camera app. It does however work through facebook and messanger camera. I have reset my setting and reset my phone completely but still not working! Anyone had similar issues and found a solution?

Thanks

Posted on Nov 3, 2018 2:47 PM

Reply

Similar questions

Camera not working Hi! So my back camera on my iPhone 7+ has not been working for quite some time (the front camera is totally fine). However, I am able to use it on Instagram but nothing else. When I go on the Camera App or Snapchat, it just shows a black screen.
683 1
Front Camera will not work on any app IPhone SE My front camera on my phone suddenly stopped working. It went black and refuses to take a picture or video no matter the app I’m using. My back camera works fine. I’ve tried updating my phone, I went through all my settings and even reset my phone multiple times to try to fix this.
3950 1
Back camera doesn’t work My back camera is all black. It does work on certain apps but in the camera app the screen is all black. How can I fix it? I’ve tried to turn off the phone and reload the camera app, nothing works. And my camera is not blocked from anything on the back of the phone.
1745 5

4 replies

Level 10

274,606 points

Nov 3, 2018 3:03 PM in response to Tamiii9

If the camera on your iPhone, iPad, or iPod touch isn't working - Apple Support

Reply

Level 1

8 points

Nov 3, 2018 3:20 PM in response to sberman

Tried all that, was hoping i wouldnt have to take it in for repair but seems like my only option. Thanks

Reply

Level 10

274,606 points

Nov 3, 2018 3:25 PM in response to Tamiii9

Good luck!

Reply

Nov 4, 2018 10:54 AM in response to Tamiii9

Mine isn't working either, and now I can't access my photos or the actual camera app.

I have reset and updated software. Nothing!

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Back camera not working....

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up